Terms of Service

Effective Date: January 1, 2026

1. Acceptance of Terms

By accessing our website and booking our services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Independent Service Provider Disclaimer

Service on Doorstep is an independent, third-party repair and service company. We are not affiliated with, endorsed by, or authorized by any specific appliance manufacturer (e.g., Samsung, LG, Whirlpool, Bosch). All brand names and trademarks are the property of their respective owners and are used on this site solely for descriptive purposes.

3. Service Bookings & Cancellations

Appointments are subject to technician availability.
If you need to cancel or reschedule, please do so at least 2 hours before the scheduled visit to avoid cancellation fees.

4. Pricing and Payments

We provide upfront, flat-rate pricing for standard repairs. Any additional parts required will be quoted to you before installation begins. Payment is due immediately upon completion of the repair service.

5. 30-Day Service Warranty

We offer a 30-day warranty on the specific labor and parts provided during our repair. This warranty does not cover new, unrelated issues or pre-existing conditions not addressed during the initial service visit.

6. Limitation of Liability

Service on Doorstep shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our services or the failure of any appliance.